Sumraaz Technologies
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Training Programs
 
 
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  Soft Skills / Management Development Programs
 
 

Soft Skills is an important part of Personality Development. The programs facilitated by Sumraaz focuses on aspects that require changes in behavior and thinking. Organizations find that upgrading the “soft skills” of their team members is an integral part of business. Our soft skill training programs encompass a wide range of skills that are necessary part of business. Sumraaz has trained organizations in Informational Technology, Real Estate, Travel, Telecom Industry, Financial Services, Hospitality and BPO companies.

Sumraaz uses various learning techniques to facilitate effective trainings . Each of the techniques being used helps to cater to the specific needs of the participants. For example, while the Audio Lingual Method trains them on being accurate on the verbal aspects in a more personalized manner, Role plays helps them react to different situations through simulation of situations they would come across in their day-to-day working. The Communicative Approach gives them the freedom to use different skills and verbalize their views at will. A good blend of these  learning techniques helps optimize the learning process making it conducive for all participants to get the maximum benefit out of each session.

  • Videos
  • Audio visual
  • Role Plays
  • Case Studies
  • Lecturing
  • Games
  • Simulations
  • Oral and written comprehension exercises
   
 
Language and Culture Skills
  • Accent Neutralization
  •  Cross Cultural Sensitization
  •  Fluency and Expression
  •  Grammar and Conversational Skills 
  •  French Language
  •  German Language
  •  Spanish Language
  • Business Communication
  • Assertive Communication
  •  Business Communication
  •  Business Writing
  •  Effective Communication
  •  Interpersonal skills
  • Telephone Etiquette 
  •    
    Soft Skills
  • Attention to Details
  • Analytical Problem Solving
  • Business Meeting / Teleconferencing
  • Business Etiquette
  • Conflict Management
  • Campus to Corporate
  • Decision Making and Judgement
  • Dining Etiquette
  • Emotional Intelligence
  • Gender Sensitization
    - Motivational Skills
  • Stress Management
  • Time Management
  • Team Building – Indoor and Outbound
  • Functional Skills
  • Customer Service
  • Collections Training
  • Coaching and Feedback
  • Facilitation Skills
  • Interviewing Skills
  • Leadership Skills
  • Negotiation Skills
  • Presentation Skills

    Sales Training
  • Team Leader Training
  • Telesales
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